Reference

How katak22 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our services — and exactly how we keep that data secure. Availability depends on local law and eligible regions in Indonesia.

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply security measures at every point where your data moves — from the moment you submit your registration form to every deposit confirmation that comes back from DANA, OVO or GoPay. Our approach covers encrypted connections, session tokens and access controls so that only authorised systems touch your account records.

Encrypted Connections All data sent between your device and our servers travels over an encrypted connection. This covers login sessions, account updates and every wallet transaction you initiate via DANA, OVO or GoPay.

Cookie Controls We use session cookies to keep you logged in and functional cookies to remember your deposit preferences. You can adjust cookie settings through your browser at any time; some features may not work without them.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable local law after it closes. Once the retention period ends, we delete or anonymise your records.

Third-Party Access Only payment processors and fraud-screening services receive your data, and only to complete your transactions. We do not share wallet details or account history with advertisers or unrelated third parties.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, update or delete the personal data we hold on your account, you can reach our support team through any of the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Include your registered account email and the specific change or request so we can process it without delay.

What Information We Collect and Why

katak22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, email address, phone number and any identity verification documents we may need to confirm your account. When you deposit using DANA, OVO or GoPay, our payment processor logs

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the transaction reference and wallet identifier linked to that transfer; we do not store your full wallet PIN or password. We also collect device and session data — your browser type, IP address and the pages you visited — to keep your account secure and to
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make sure our platform loads correctly on your device. Cookies help us remember your session so you do not need to log in from scratch on each visit. We use this data to process your transactions, respond to your support requests, and where local law requires
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it, to meet regulatory obligations. We do not sell your personal information to third parties. We may share data with payment processors and fraud-prevention services strictly to complete your transactions. Players in Batam and across Indonesia are covered by the same data handling standards described in
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this policy, subject to applicable local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Answered

These are the questions we hear most often about how we handle your personal data. If something specific to your account is not covered here, contact our support team directly through live chat or email.

We collect your name, email, phone number and identity documents during registration. Deposit activity via DANA, OVO or GoPay generates transaction references that are also stored against your account.

No. We never store your wallet PIN or password. Only the transaction reference and wallet identifier from a completed transfer are recorded, handled by our payment processor under its own security standards.

Contact us via live chat or the support email listed in your account help section. Include your registered email and a clear description of the data you want to view, and we will respond promptly.

You can request deletion once your account is closed. We will remove or anonymise your data after any retention period required by local law has passed. Some records may need to be kept for compliance purposes.

We keep data while your account is active and for the period required by applicable local law after closure. After that period ends, records are deleted or anonymised in line with this policy.

This policy applies to all account holders where our services are available. Access and data handling depend on local law and eligible regions — availability is subject to applicable regulations where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How katak22 Handles Your Personal Information

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Your Privacy Questions, Answered

01 What personal data does katak22 collect when I open an account?

02 Does katak22 store my DANA, OVO or GoPay wallet PIN?

03 How can I request access to the data you hold about me?

04 Can I ask katak22 to delete my personal data?

05 How long does katak22 keep my account data?

06 Does this Privacy Policy apply to me if I access katak22 from Yogyakarta or other regions in Indonesia?

Privacy Policy

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